Terms And Conditions
Welcome to Tresses By Nitin, where we aim to provide you with exceptional hair services tailored to your needs. Before booking your appointment, please take a moment to review our terms and conditions:
1. Appointments: All appointments at Tresses By Nitin must be pre-booked. Walk-in appointments may be accommodated subject to availability, but we highly encourage booking in advance to secure your preferred time slot.
2. Booking and Cancellation Policy:
– To book an appointment, clients must provide accurate contact information and specify their desired service.
– A deposit or full payment may be required at the time of booking to secure your appointment. This payment is non-refundable and non-transferable.
– If a client wishes to cancel or reschedule their appointment, they must notify us at least 24 hours in advance. Failure to do so will result in the forfeiture of the payment made.
– Tresses By Nitin reserves the right to cancel or reschedule appointments due to unforeseen circumstances. In such cases, clients will be notified as soon as possible, and alternative arrangements will be made.
3. Late Arrivals: We understand that unforeseen circumstances may cause delays. However, we kindly request clients to arrive on time for their appointments. Arriving more than 15 minutes late may result in the cancellation of the appointment, and the payment made will be forfeited.
4. Service Satisfaction: Our team at Tresses By Nitin strives to deliver high-quality services that meet your expectations. If you are unsatisfied with any aspect of your service, please bring it to our attention immediately, and we will do our best to resolve the issue.
5. Health and Safety: The health and safety of our clients and staff are of utmost importance. We adhere to strict hygiene and sanitation protocols to ensure a clean and safe environment for everyone.
6. Client Conduct: We maintain a professional and respectful atmosphere at Tresses By Nitin. We reserve the right to refuse service to any client who engages in disruptive or disrespectful behavior towards our staff or other clients.
7. Feedback and Complaints: We welcome feedback from our clients as it helps us improve our services. If you have any suggestions, concerns, or complaints, please feel free to share them with us.
8. Changes to Terms and Conditions: Tresses By Nitin reserves the right to update or modify these terms and conditions at any time. Clients will be notified of any changes, and the updated terms will be made available on our website.
By booking an appointment with Tresses By Nitin, you agree to comply with the above terms and conditions. If you have any questions or require further clarification, please don’t hesitate to contact us. We look forward to welcoming you to our salon and providing you with a delightful hair care experience!